Description:

This new 3-day interactive workshop combines the core content from two highly-rated classes by Alec Sharp – “Working With Business Processes” and “Advanced Business Process Techniques.” This structure is popular because it gets both new and experienced practitioners to the same baseline on Claritiq’s unique, agile, and ultra-practical approach to Business Process Change. Then, it shifts to advanced topics – specific, repeatable techniques for developing a process architecture, encouraging support for change, and completing a feature-based process design. The emphasis is always on ensuring business process initiatives are aligned with: human, social, and political factors; organisational culture; and enterprise mission, strategy, goals, and objectives.